Kelly Call Centre
The Call Centre Staffing Solution.
KellyConnect helps recruit, assess, train and retain the most efficient customer call centre personnel for customer service information centers, technical support hotlines and telemarketing units. Our comprehensive and innovative approach to call centre staffing was built upon best-practice tools. For example, our sophisticated training system uses real-life simulations, including virtual customers, to train employees before they are sent to work.
Make Your Call Centre a Ringing Success.
Successful customer call centre staff need to be highly motivated with a range of skills. We provide high-calibre professionals, always thoroughly screened and qualified in the following positions:
- Customer Service (inbound, outbound or inbound/outbound)
- Sales (inbound, outbound or inbound/outbound)
- Market Research (inbound, outbound or inbound/outbound)
- Collections
- Help Desk
- Quality Assurance
For more information , please email callcentre@kellyservices.com.my.
CCTalent Newletter
Welcome to the launch issue CCTalent...a journal especially catered for call centre professionals in Asia.
The 2004 Call Centre Industry Study: Dynamic Asian Markets
This report analyses the findings of the most recent research conducted by callcenters.net (sponsored by Kelly Services) on the fast changing call centre markets in Asia. Click here to view the 4-page summary of this report.*
*To download, please right click and select "Save Target As"